Practice Policies

Dental Insurance is different from Medical Insurance. Many patients aren’t familiar with the specifics of their dental insurance benefits. Your dental benefits are based on the agreement your employer negotiated with your insurance carrier. Please review the insurance benefit booklet provided by your employer to better understand the benefits they make available as part of your insurance coverage. The patient payment portion covered for procedures varies depending on the coverage provided by your employer.

An estimate of the amount covered by your insurance company will be provided at the time of your treatment based on the information the insurance company provides us. The estimate is never a guarantee of benefits or the amount that will be paid. We will file all insurance claims as a courtesy to our patients. This does not however, transfer the responsibility of your financial obligation to the insurance company. If the amount paid by the insurance company is less than or greater than the estimate, then you will be billed the difference or issued a refund in the event of an overpayment. We also offer Care Credit as an additional financial option for our patients. Please let us know if you have questions about our financial policies or financing options prior to your treatment.

For your convenience, we accept payments made with Visa, MasterCard, Discover, and American Express.

We also offer CareCredit® as an additional payment option for our patients. CareCredit® is available to help you pay for dental procedures your insurance doesn’t cover. Click here for more information or to apply for financing.

Kindly provide at least 48 hours notice for any appointment that needs to be rescheduled. Significant planning and expense goes into our preparation for your visit. Please help us be efficient in our scheduling by letting us know if you need to change your appointment.